Hik-Connect
Team Services Privacy Notice
Last Updated: 20 September , 2023
Thanks
for using Hik-Connect Team Services.
Hangzhou Hikvision Digital Technology Co., Ltd and its affiliates
(“HIKVISION”, “we”, “our”, “us”) provide Hik-Connect Team Services (“HCT Services”)
through Hik-Connect for Super User and Normal User (hereinafter referred to as
“you” or “your”, respectively and collectively). This Privacy Notice explains
how HIKVISION handles the collection, storage, and disclosure of information,
including Personal Information, regarding your use of HCT Services, and it
shall form an integral part of the Hik-Connect Privacy Policy, unless otherwise
expressly set forth herein, the terms and conditions of the Privacy Policy shall
apply to this Privacy Notice.
The
Types of Personal Information We Process and How We Process It During Your Use
of HCT Services:
1.
When you use cloud-based video management
system (“Cloud VMS”) to preview and playback the video, we will not store any
image/video information but will only transmit video stream. If you record the
video manually during playback and store the played video stream locally, i.e.
your SD cards, hard disk of your mobile phone , in which case HIKVISION will
not store or process any video or recording information. However, when you
chose to record the video through Archive Management function, the video will
be stored on cloud with restricted access under strict control mechanisms to
prevent any unauthorized access. You can delete any stored video anytime
manually.
2.
When you use Event and Alarm function
under Cloud VMS, the devices may capture pictures during video playback
automatically to confirm the situation and send you alerts when something
occurs, the captured image will be stored in cloud with restricted access under
strict control mechanisms to prevent any unauthorized access. The event alarm
information will be stored for 6 months by default, and will be automatically
deleted after 6 months’ expiry, the captured image will be deleted along with
the deletion of the event alarm information.
3.
When you use cloud vehicle monitoring
(“Vehicle”) function, we will collect vehicle information (such as driver name,
phone number, license number, vehicle picture, etc.) The provided information
will be used to identify specific vehicle and will be stored from first
configuration until your manual deletion. In case of modification
abovementioned vehicle information, the original information will not be stored
by us.
We will
also collect the vehicle location information, such as GPS location, running
speed of vehicle to monitor the real-time and historical operation of the
vehicle and to track the trajectory of the vehicle in case required, such
vehicle information will be stored for one year by default and will be deleted
after one year’s expiry automatically.
For information processed under this Vehicle services,
you acknowledge that you are the data controller of inputted vehicle
information and HIKVISION will collect, process and store such information on
behalf of you, therefore, you are obligated to collect and process such data in
accordance with applicable laws and regulations, including but not limited to
obtaining explicit consent of data subject.
4.
When you are a Super User, you can engage
us to provide management services for your Organization/Enterprise/Team, such
as HIKVISION cloud-based Access Control, Attendance and Video Intercom
services, therefore we will collect and process information generated during the
use of these services, including information provided by Normal User
voluntarily or on request by you. Super User is the controller of the information
including those provided by the Normal User and collected from third parties,
and HIKVISION will process such information as a processor on behalf of the
Super User.
We
kindly remind that Super User, as the controller, shall ensure that, any
collection, processing and sharing of information pertaining to Normal User or
any third parties (for example temporary visitors of Super User) shall be in
accordance with applicable personal data protection laws and regulations, and
where sensitive personal information processing is involved, i.e. facial image
and finger prints, it is Super User’s obligation to obtain an explicit and
separate consent from relevant data subjects to process the information.
The
information we collect and process on behalf of Super User will include the
following:
Ø
When any Organization/Enterprise/Team
is set up by Super User for use of any HCT Services, we will collect general
information of such Organization/Enterprise/Team, including member names, the
number of the members and their identification/classification recorded by Super
User. Super User can access, update or delete any Account information of Normal
Users under its managed Organization/Enterprise/Team via account profile by
selecting “Person” button.
Ø
When using HIKVISION cloud based Access
Control, Attendance and Video Intercom services, in order to more effectively
verify user identity or make the service available, Super User may require Normal
User to provide, in which case, additional consent may be requested by Super
User separately, or Normal User can provide voluntarily, the following
information: facial information, finger prints, gender information, telephone
number and access/employee card number. HIKVISION will process such information
for comparison purposes on behalf of Super User. Normal User can request Super
User to delete such information, but Super User may has discretion based on
management demands. However, Normal User can also access, update or delete
his/her name, gender, facial image, and phone number via account profile by
selecting “Personal Information” button.
Ø
When using Attendance service, we will
collect raw punch-in and punch-out data of Normal User generated by access
control devices, such as time, device serial number and personal
identifications (i.e. pictures captured). We will also collect information
related to Normal User attendance status generated based on attendance rules
set by Super User, including their required work time, actual work duration,
absent duration, late duration, early leave duration, overtime duration, break
duration and leave duration. The aforementioned information would be collected
for Super User’s attendance management. Super User can correct, search and
export any attendance report. The attendance information will be stored for a
period of five years unless Super User chooses to delete it earlier.
Ø
When Normal User or any third party makes
access, punch-in, punch-out or use video intercom function, their images will
be automatically captured for comparison purpose. And all passage and call
record information (i.e. the time and identification of persons who pass
through the access control) will be also collected. The aforementioned information
generated during use of the HCT Services will be stored in cloud with
restricted access under strict control mechanisms to prevent any unauthorized
access. These information, in case generated by Normal
User, will be stored for 5 years by default, while in case generated by
temporary visitors to Super User, will be stored for 6 months by default. However,
any captured images will be deleted along with the deletion of the event alarm
information in case Event and Alarm function is activated under the HCT Services.
Nonetheless, within the range set by HIKVISION, Super User can choose to set
the shorter retention periods for automatically deleting any records and
capture images at its sole discretion.